The opportunity
Event ticketing can create friction on both sides of a transaction. Attendees face cumbersome purchase flows, limited payment options, and difficulty accessing or managing tickets. Vendors need efficient tools and useful insight into sales and attendance.
PulsePass explores a mobile experience that connects those needs in one place.
My contribution
The published project describes responsibility for user research, foundational user flows, and an accessible interface designed for a broad audience. The work also involved collaboration with developers and stakeholders so the intended experience could translate into implementation.
Current status
The original portfolio labels PulsePass “Coming Soon” and does not yet publish a complete process or outcome. It remains in the work archive as an honest preview rather than being positioned alongside the two finished case studies.